Privacy Policy

1) Scope Of This Policy

This Privacy Policy applies to information collected through our Site and related online services, including forms, chat features, and other digital interactions. It does not apply to information collected offline or through third-party websites that may link to or be linked from our Site.

2) Information We Collect

We may collect information in the following ways:

3) How We Use Your Information

We may use collected information to:

• Respond to inquiries, requests and messages you send to us.
• Provide admissions support that helps you understand program options and coordinate next steps.
• Assist with insurance verification and benefits discussions when you request it.
• Improve the Site, troubleshoot issues, and maintain security and integrity.
• Communicate with you about updates, services, scheduling, and support resources you request.
• Conduct analytics, internal reporting, and service optimization.

4) How We Share Your Information

We do not sell personal information in exchange for money, but we may share information in limited circumstances consistent with this Privacy Policy, including:

• Service providers: Vendors that help operate the Site (hosting, analytics, forms, communications, security, customer support).
• Treatment coordination and referrals: If you ask for help locating care or coordinating treatment, we may share relevant details with appropriate treatment providers or partners to support your request.
• Legal and safety reasons: To comply with law, respond to legal process, protect rights and safety, or prevent fraud.
• Business transfers: If we are involved in a merger, acquisition, reorganization, or asset transfer, information may be transferred as part of that transaction.

5) Communications, Calls, Texts, And Recording

If you provide a phone number or contact details, you agree that we may contact you by phone, text, or email for scheduling, service-related updates, and information you request. Calls, chats, or texts may be monitored and/or recorded for quality assurance and training, as used by many healthcare-related organizations. Message and data rates may apply. Consent to receive communications is not a condition of treatment. You can opt out of marketing emails through the unsubscribe link (where available) or request that we stop contacting you by telling a representative.

6) Analytics And Interest-Based Advertising

We may use analytics tools (such as those that rely on cookies) to understand Site usage and improve content. Some advertising partners may use cookies or similar technologies to provide ads that may be relevant to your interests based on browsing behavior over time. You can often limit this through browser settings or industry opt-out tools (availability may vary by region).

7) Do Not Track Signals

Some browsers offer "Do Not Track" settings. Because there is no widely accepted standard for responding to these signals, we do not currently respond to all DNT signals.

8) Children's Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate steps.

9) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or storage system can be guaranteed 100% secure.

10) Your Choices And Requests

Depending on your location, you may have rights to request access, correction, or deletion of certain personal information, or to request information about how we use and share it. To make a request, contact us using the information below.

11) Third-Party Links

Our Site may include links to third-party websites or resources. We are not responsible for the privacy practices of those third parties. Review their policies before providing information.

12) Changes To This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Effective Date."

13) Contact Us